The Coffee House - Worthing

Totally agree with you Stacey, it's nothing like it used to be. Very poor management. Shall not be going there again, not the clean and friendly cafe like when the previous owner was there

I have been coming here for coffee and food many many years.Always lovely friendly staff, managment and a great atmosphere. Recently the place has gone down hill and no one seems to care. Where did all the staff go? Its so sad to see how unfriendly and unkempt it is now. Its the end of an era for me as I will not return.

This restaurant is a fantastic spot to gather with family or friends for coffee and a snack. The food is delicious and the coffee is just right. The staff is friendly, and the location is perfect if you're planning to go shopping.

This restaurant is so wonderful, it's my favorite spot for vegan lunch! They truly have everything for vegans, so you won't feel like you're missing out at all. The food is always delicious, the vegan cheese is amazing, and they have lovely vegan cakes and milkshakes. My daughter even chose this place for her birthday celebration.

Visited a few days ago and was met with miserable faces, where have the friendly welcoming staff who care about how you feel gone? The standard of coffee was good and my toastie was lovely albeit I did have to wait over 15 minutes for both my drink and food. When I was being served there was no smile or friendly face, instead a lady (who I can only presume is the manager by the way she was speaking to the staff) decided to carry on her shouting conversation with a young member of staff in the kitchen about how he wasn’t good enough at his job and she’d find someone better. I found myself sitting with my tray feeling an awful pain in my heart for this young lad, no-one should deal with that. I should add that the tables were mucky, cakes/pastries uncovered and tongs being mixed between GF/nuts/savoury products. I stood in the queue for about 10/15 minutes and witnessed a very strange dynamic. Customers are interrupted when ordering and constantly called “darling” at the end of everything said, which is incredibly condescending and I know the elderly couple on front of me didn’t like it either, given that I knew what I wanted to eat she still felt the need to interrupt me to ask “white or seeded bread darling” when I’d already stated what bread when I gave my original order. Seems very unprofessional like there’s no listening and just working off a script. The staff all seem to be very young and unprofessional. I wonder why they can’t get or keep the staff, I hope there are changes soon because the reputation has consistently gone downhill since the beginning of the year.