Jimmy John's - Westlake

Took 90 minutes for my small sandwich to arrive. When I called to inquire where it was they thought it was a catering order, then told me they didn't have an order for me (until I gave order confirmation .

Amazing service. There was 2 gentlemen in there tonight when I went in, they were friendly and all around had great attitudes and created an amazing experience.

If I could rate lower I would, they have one job and it's to make sandwiches, how can they do this when they never have bread. Needs new management or something. You literally shut the whole place down without bread. Figure it out

First time here.This is a good place to go if you just want a Sandwich.They have a good variety at good prices and they are very tasty.I would return

The sign on the door said they were open until 9:00, but at 8:45 the door was locked and we could see the employees standing inside watching us try to open the door. Unacceptable.