Waterdown Tea House

I will never set foot in this place again and I would have given a zero star if it was an option! Few years, we decided to try it out to support local bussiness, turned out, we had to leave before even getting anything. I don 't know if there is hidden rule for this high tea place, apprently you have to order a set each person otherwise it is a ' too little of an order ', they refused to serve us unless we order an extra order after the fact the server took the order and said nothing initially. I 've been other tea houses, a pot of tea and a scone, you can sit there as long as you want!! Who do they think they are to belittle customers and reinforce those rules as they go! I 'm relifed to see that the food review is just as bad, didn 't miss out much!

Every time I contact this place someone is rude, maybe it's just one person but I came into the place before it opened (I didn't know they were still closed in the morning) and I asked if they had any scones/if they were actually open yet and the woman in the kitchen seemed rude and didn't care and it felt very awkward. I then call today at 4:30 to see if they have any scones left so I can drive over and whoever answered told me they were closed, didn't give any reason either. I won't bother with this place and go to Tea at the White House instead.....

Unfortunately I did not get her name, but whoever the single server was working yesterday saved our entire high tea experience. If you’re looking for high tea in the Dundas/Hamilton area you are kind of limited and unfortunately this is one of your options. I took my gramma here yesterday and we were both so disappointed. The quality of food served to us was kind of a joke. The sandwiches were very boring and sparse- nothing cute, nothing delicious or unique. The scones were like rocks sprinkled with white sugar. They did however serve real Devonshire cream which was a plus, but the jam was out of a jar. The worst part of the $40 !!! Food tier was the pitiful “desserts” the cookies and chocolates were from dollarama- the fruit was a joke and the mini cupcake and cheesecake were definitely from a store/ nothing home made?!?! The tea selection was good and honestly our waitress was so so nice and lovely to talk to she saved the day. I would come back to talk to her! The high tea was not worth $100 for the two of us.

Blew my mind. I took my mom here for high tea and we both loved it! I don't even like sandwiches, but I gobbled them ALL up! The scones and clotted cream were unreal! The dessert tier was surprisingly my least favorite (and I have quite the sweet tooth! , everything on it was delicious but it just couldn't stand up to those scones and sandwiches!

Friendly excellent service. A warm, not crowded environment and scones to die for. Lunch with friends: as well as a high tea we had selections for the lunch menu which were also delicious.