Chipotle Mexican Grill - Washington

This is crazy that I am writing this review even after Covid. I went to this Chipotle and my server put his hand literally in my food! please note, my server was a Spanish speaking individual! So there could have been a language barrier. So I went into order food for my family (3 ppl). My bowl was half chicken and steak. If you know chipotle, they charge you for the steak when you obtain half and half. The server attempted to serve the steak first. When he scooped the steak, he shaved off the steak. I asked him what was he doing.. like why was he shaving off steak he picked up? When you 're gonna charge me for the steak any way. The server then said double steak? And added an additional steak portion. I just look at him and said no that is not what I said. Then the server took his hand and scooped out the steak along with some of the other fixing I requested. Then presumed to ask me what else I wanted to add to my bowl. I looked at him like he had three horns and a tail and stated did you just stick your hands in my bowl and think you 're going to give me that? I felt so disrespected and disappointed! Here 's why! My feelings are : They tend to hire Spanish speaking individuals which I am all for.. breaking barriers! However, I have literally watched how the Spanish speaking employees treat the Spanish speaking individuals and non Spanish speaking individuals. Spanish speaking individuals get treated better and better portions! Now I am not saying all chipotles are this way. And it 's understandable that biases will happen with dominant versus non dominant cultures. But I believe since I am paying my money, I am paying for an experience and all my damn food on the scoop! Lol

People on this Chipotle have no sense of customer service and the place is a mess. The food presentation and hygiene of the place is horrible compared with other Chipotles I have been to. It's obvious that there are a management issues

My take out order was incomplete. It only contained a scoop of steak and no other toppings. It was disgusting yuck

Hello I have always experienced something they don't have , no tops for the small containers and no guacamole. My rice was so wet my bowl was coming apart. Please do better because I gave my food away because I wasn't happy.

I am Livid, I had such high expectations for this chipotle. They literally delivered dog food from them via Uber eats. How do you screw up an entire order that only had two items. I asked for regular chicken I was sent some chicken that tasted like rotisserie chicken, the rice was softer than a babies bottom. Super mushy and gross. My sons tacos had no chicken on the majority of them. You guys really need to do better, especially for delivery services. This should not be acceptable