7-eleven - Universal City

Lady has no idea how to ring up items that have a posed promo. We brought It to her attention that she over charged us, so she gave us a refund for the wrong total. We ended up losing money for items we couldn't even take home or use.

I usually never have a problem here but haven't been coming here the past few weeks because of how many cars are always in the parking lot. As I stand here in this line of 11 people with only one person working the register at 7 AM, I'm sure I won't be coming in here again. Perhaps the people who manage this store don't understand the Mon-Fri rush that happens with us working folk, nor extend a sense of urgency to their employees. I sure hope this changes. At least this line is moving though. I'm now number 7 and it's been 12 minutes. C'est la vie. I wonder how many people have stopped and written such a lengthy review in this same line. Alas, I may never know. I'm glad it's Christmas season and people are pretty cheerful. I'm number 4 now..............3 ..........2 ........Finally, I can end this rant. ?Update: I see your response to my review in the comment below and do not know how much more detail you'd like. The review in and of itself was pretty self-explanatory. I won't be taking more time to go to your website, but I thank you for thinking of me.

The staff here are friendly, I love their slushie machine for kids $1 and Lattes for $1 .50.

Love this place for the customer service and convenience. It's on my way home from work and also fairly close to my home. Only negative is that I go in for a fountain drink and that area is sometimes really sticky and messy. Sometimes they're out of cups and lids... but it's a busy place so I guess they can only do so much. For great service and convenience I give them 5 stars!

Beware!! This gas station has skimmers on their gas pumps! Use with caution. Recommend going inside and prepay for gas versus using payment at pump