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Bidrage med feedbackBeing a Michelin star restaurant I expected something very different. We arrived for an 8pm dinner, to have to wait 15 minutes for the doors to open. By the time they opened, there were about four other couples also waiting. Despite a full bar being nearby, there was no bartender so no cocktails were offered for sale. The brightly lit atmosphere seems more like lunch at a golf club. Once inside, we asked for one of the many tables by the wall of windows and were told “that’s impossible” (by the time we departed at 9:45pm, only half those tables were filled, and the restaurant was only about 25% full). We were asked for water choice, then immediately thereafter two separate waiters asked what we wanted for our meal. We asked to order a cocktail as we pondered the menu. Others servers asked the same thing, and finally, once we were halfway finished with one cocktail (and about 10 minutes later) we ordered. After a delicious eggplant Parmesan appetizer, and primi of tagliatelle and prawn risotto (separate dishes), I ordered roast chicken, and my companion the sea bass (which was a little dry). Maine courses arrived and I was served the pork as my main course. I explained that I would never have ordered that, and I let the server (different person than the person taking the order). The pork was taken away and about 15 minutes later my chicken appeared. It was flavorful, but also a bit dry. We declined dessert, finished our bottle of wine and asked for the check. The pork was listed on the bill, along with the chicken. The very pork that made me not have dinner with my companion. We both essentially ate alone with our food since my chicken came out 15 minutes later. In addition, mistakes like not assisting in the pouring of wine from the wine bottle in the ice bucket, not taking away an empty cocktail glass, and confusing the silverware placement, made this restaurant a disappointment, especially for a Michelin starred establishment.
Since the restaurant is open to external public not using the Spa facilities I would prefer that the guest dining in Spa bathrobes were separated in a differnt area to those who were fully dressed perhaps celebrating something important in formal wear.
Bellissimo ambiente. Ottimo personale. I piatti sono sicuramente per migliorare il cibo: 3 Servizio: 5 Ambiente: 5
Grandi piatti, e ottimo servizio di prezzo adatto per la posizione molto elegante. Servizio: cenare in tipo Pasto: Cena Prezzo a persona: €40–50
Ristorante del Resort Borgobrufa. Menù particolari e ricercati preparati dallo chef. Ottima carta dei vini. Rispetta la qualità del resto della struttura.