Emilia's Bakehouse - Syosset

Everything was really good! excellent quality, they can the butter and no waxy mouth of cheap shortcut--yes! we had the brezel croissants, tender and a bit chewing and I love that they were not salted! the cheesecake was so good, smooth and creamy and simply melts in the mouth delicious! the chocolate cake was the dream of a real chocolate lover, very rich and dazzling. the chocolate chip screen was excellent. I love a scones, but it's hard to find a good one, they're either hard like a rock or taste like karton. these scenarios were textbook perfect, crispy on the outside and delicate and flakey on the inside. they were not excessively sweet. a beautiful handful of chocolate chips and a generous bribe of sugar crystals made on the top for a big balance! I ate my coffee and licked my fingertip to collect the crumbs of my teller. high praise for it! can not wait to taste their other bakery, keep them the good work!

The desserts here are stunning! I wish I lived closer, because I'd be coming every day. Some of my friends live nearby, and every time I visit them they've bought so many goodies from here! Love them so much, and their cheesecake, strawberry shortcake, and chocolate cake are all- around favorites with anyone who tries it!

I would of given a 4 star but I ordered cookies to be placed in individual bags and when I picked up my order the cookies were not in bags. I brought it to the employees attention, she advised me the boss forgot to write it down on my order and that she had no time to complete the order now, and I would need to come back in 3 hours. I explained I ordered for 8am pickup and I could not return at a later time. The resolution was she gave me the bags and stickers and said I would need to do myself. I was charged 24 dollars but she only refunded me $20 and that was the best she can do. It was my first time and last time at this bakery.

If the food at Emilia’s bakehouse is as good as it looks, it must be fantastic. Unfortunately I cannot confirm this observation as it was impossible for me to get served. It was not busy. There was one other person on line, but the girl behind the counter was FAR to busy sharing her experience with Covid (to the person she had already served) to bother. She saw me waiting. She looked me in the eyes several times as she continued her conversation, but didn’t bother to acknowledge me until I was fed up and walking out the door. I don’t care how good your food is, when your service is garbage. Keep talking.

UNRELIABLE, DO NOT USE FOR PARTY OR CAKES This was my experience at this bakery A week before my daughters 3rd birthday I ordered a blue birthday cake with the pink fong character (from the baby shark show) and provided a picture to the woman taking my order. She also also took my cookie order for 1 2lb platter of rainbow cookies and 1 2lb platter of colorful sprinkle cookies. She told me Leena would call to review the order because she is not in on weekends. Leena never called so I called her the day before the party to confirm the order. I reviewed the order with her and she said she got it and the cake and cookies would be ready for pick up in Melville at 8 AM. My daughters party started at 9:30AM at her gymnastics school. Day of the party, my husband goes to pick up the cake and cookies at 8 AM and it wasn't ready or even at the store. They said they were busy serving breakfast and the Northport shop is the one that bakes the cakes and they would drive the cake from Northport and deliver to my house by 8:30AM. The cake arrived as we were leaving for the party at 9 AM, it was dropped off by a man in his private vehicle, from his trunk. When we saw the cookies come out we immediately knew he must have grabbed the wrong platters, these were bread cookies with no color. He pulled away before we could even say a word, so I checked the cake. It was a cake with the Mommy character on it and not entirely the writing we asked for. I immediately contacted the bakery and asked them to pick it up and deliver the correct order to the gymnastics studio. The woman informed me that there are no bakers at either shop on the weekend and there was nothing she could do, she's busy. The bakery still charged me $70 for the wrong order. I have called and left 2 messages for Leena but it seems she is never at the store. I am still waiting on a call back, but I won't be holding my breath. DO NOT USE THIS BAKERY!!!!!!