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Tilbagemelding
Bidrage med feedbackEngineer Anthony was great. Exhausted all resources in trying to fix our TV casting. Well-versed, kind, and polite. Glad to have his assistance.Concierge was unhelpful and rude at check in(JW side). Check in associate was spectacular.Stayed on the Three muses side but checked in at the JW.
The JW Marriott is an exceptional vacation home away from home! I enjoyed every minute of my stay there. The room was huge, very clean and delightful! I felt like I was in Barbados. The room was located by the pool area, giving it the excellent villa vibes that I so enjoyed. The staff is always great at the JW! Valet parking is always great! The museum and many restaurants are also wonderful in this amazing hotel. I enjoyed my experience with being able to walk on the boardwalk downtown Savannah as everything is extremely accessible.
They allow pets!!!! The girls loved their visit! No, seriously, I love this hotel. Hydration station with flat and sparkling water. Staff is helpful and courteous. Rooms are clean and comfortable. Everything is within walking distance. I do wish there were fridges that work in the rooms and the air conditioning drop below 66. It felt like it never got cool, but that's just me.Walkability: Anything you need is within walking distance like .2 of a mile close.Noteworthy details: They allow dogs!!!
My wife and I spent our first anniversary here (Atlantic building) and I cannot begin to explain how amazing it has been. We don't normally go to places at this level but we went all out for our anniversary and it was worth every penny. To top that off, they gave us a river view and several vouchers for the restaurants in the district solely because it was our anniversary. We got the staycation package and it was genuinely all we needed. We've been to Savannah before so we didn't do any sightseeing and stuck to the area around the hotel. It had everything you could want for a relaxing vacation. I highly recommend staying here.
My husband and I were spoiled!! We visited this hotel during our anniversary week celebration. Once we arrived the help desk assistant made us aware our room was upgraded complimentary with a balcony! Also, the day of our anniversary we left for the spa that morning and returned with champagne and orange juice waiting for us in our room! There was also a sweet note from the concierge team, wishing us a happy anniversary. Kudos to the entire staff! From housekeeping to the valet team and bellmen! Everyone gave stellar customer service! This hotel is worth it! I prefer top notch service and my expectations were met!