Jack In The Box - Santa Rosa

It's ok food. Love the munchameals sad prices when up, but understandable. Don't get crazy ordering a bunch of food on drive-thru though cause they will always mess up and end up having to go inside to let them know. Otherwise can't go wrong witha Lil Jack

Ordered the buttery jack and spicy chicken. My buttery jack came with lettuce, tomato, and ketchup on it. Zero bacon

I was picking up food for a doordash delivery and I waited in the drive-thru for 45 minutes. It was 3 am and there were ar least 3 employees

Customer service was bad. No one understands english. They kept saying they lost the key to restroom when it was a code to get in, a pregnant lady almost had a accident in her pants. Saw customers storm out because it took to long to order then orderswere wrong and we wasted 40 bucks on under cooked food. So disgusting eating limp fries we had to trash it. Plus the lobby wasdirty. And the cashier's makeup? was peeling around her mouth and chin hoping it didn't get flakes into the food.but it waspretty bad to look at, surprised her co workers didn't say something.

Food order was wrong, took a really long time, and everything was in Spanish so couldn't get the order corrected. My daughter halfway to the highway was crying because when she ate her chicken strips, they were spicy.