Triumph Grill - Saint Albans

We had a wonderful meal. The service was excellent. We got out in plenty of time for the theater. The tomato bisque is a favorite. Folks enjoyed the gumbo. Did I mention that the service was outstanding?

This was our third visit to Triumph Grill. The first time was great. The second, we waited a long time for our food to arrive and one person got fish that was underdone and had to be sent back the rest of us were done eating by the time the fish returned from the kitchen. And this third time was our last. The service was slow. The wait staff kept coming back to ask us if everything was okay, even before we got our food, which I took to mean that they wondered if we were getting angry yet. When the food arrived, the pork was hard fried and tasteless and the sweet potato fries were barely warm and soggy. Not worth the time or the cost.

The beet salad was delicious! They had a great selection of wines and beers. Despite it being a busy night, the service was quick and the food came out in a reasonable amount of time.

We have visited this restaurant a few times and have always received excellent service. Unfortunately, our most recent visit was not up to par. It seemed like they may have been short-staffed. We dined on a night when there was a show at the Fox, so we expected the restaurant to be prepared for a busy evening. However, everything seemed to move slowly. Our waitress struggled to keep up with refilling our drinks, and our salads took a long time to arrive. One of our main course salads was served before everyone else's main courses. It then took nearly 20 minutes for our main dishes to arrive, which we felt was too long. Our waitress appeared to be assisting another server throughout the night, leaving us feeling neglected. Overall, we were very disappointed with our experience that evening.

The food and service were excellent, but the cleanliness of the restaurant, glassware, silverware, and bathrooms could use some improvement.