Subway - Rogersville

My daughter went in, asked if they had chicken salad. Guy said yes. She told them she wanted it with provolone cheese, lettuce, tomatoes, and onions. Didnt get a receipt, we should have asked for one. Got home, no chicken salad! Just lettuce, cheese, tomatoes and onions! When I called, treated me like im trying to get away with something! So im taking the sandwich back tomorrow

It’s sad when the customer knows more about what goes on the sandwich than the employee. I asked for a footling meatball. Employee gives me only five meatballs on my sandwich. When I tried to ask about how many meatballs go on a sandwich she scoffs at me and says “ about six”. Everyone knows you’re supposed to get eight. Just got ripped off and even gave her a chance to fix her mistake. Please do better in training employees. “About six”. For god sake.

Make sure that you have all of your food before you leave if you order on line. I placed an order as I was heading out of town. Part of it was missing. I called to inform them and that It wasn't a big deal but I'd stop in the next and get the items. I was informed that if I didn't come back right away to get them then then I'm out of luck. I was already 30 minutes away before I saw items missing. So to lose an hour of driving time wasn't worth it. Will not buy there again. will go to new Sandwich in town from now on.

Great food and service. Atmosphere is what you would expect.

One of the guys that worked there helped me. Carry my stuff to the car. I'm handicap so that was a plus for hem.