Kobe Japanese Steak & Sushi - Richmond

Please do not apply this restaurant as management has a clear disregard for human life. I went to this restaurant for a friend birthday dinner with reservations although our whole party was present we were not served until after eating the salad I began to experience an allergic reaction (which is common for me as I still learn what food I am allergic). in an attempt to go to the bathroom upstairs, I am debreasted. When I came, I was greeted by an angry manager/owner (Asian woman early, who told me I was drunk to get out now still annoyed and weak I told her I had an allergic reaction and needed help. she refused to help me, insisted that I...read more

Not impressed. I am sad, not impressed that I had sadly better sushi from the food business. the sushi was not fresh, the fish did not seem to be properly cooled, and most of the roll aromen only mixed with each other. Not that a ability cannot be taught, it is only a little separate if the sushi kitchens are not Japanese not bad sushi, simply disappointing.

About an hour for appetizer. I've been waiting for an hour to eat. the appetizer came after the sushi, when we realized that they did not lose our order waitress, we said we had to be patient. never again. sushi was moderate

Terrible service. I don't write any restaurants reviews because I worked in the service industry I know and recognize the challenges that are exposed to day and day. whenever I have a bad experience, I simply don't cross the restaurant because it could have been the cook, server or just a bad day that doesn't excuse it as I have higher standards. but again by knowing first hand the challenges I tend to give another opportunity to see if the restaurant, the personal, the food quality or the management have redeemed itself. Now, I gave cobe two possibilities and both were just horrible to the point I feel compelled to write this long bad review to detail my experiences and warn...more

It is really true about people complaining with waitresses however I found it very reasonable when I got to know that kobe is one of the restaurants that support college students by hiring them. And foods are delicious! And it is well worth waiting. Hibachi usually take long time and plus with performance more time. I don't know why people don't eat up-stair if don't want to wait for hibachi.. because they do hibachi upstair too. I want to give kobe stars Feb, I completely love Kobe. Even though there needs to be some adjustments among waiters, the food quality is really good and fresh. You must try before you review something.