The Rib Shack - Otahuhu

We got the ribs, onion rings, mushrooms, and chips. We got them takeaways to eat out on the beach. Although one of the better ribs places out for takeaways, I felt that the ribs weren't as tender as previous visits pre COVID. Still a good place to grab a quick fix if craving ribs on a lazy Sunday.

Best ribs I’ve ever eaten, had an awful experience with another ribs place that night and drove here to get some better rib. They sure didn’t disappoint, it really brightened the mood and reminded me to not go to other ribs places. The riblets were my favorite with a delicious sauce and the ribs were amazing as well, all freshly cooked and delicious. Been here many times and never let me down.

Listen, this place isn’t going to win any interior decoration awards. Was a bit worried when I walked in and saw the 2 tables, but stayed for the food and decided to give it a chance. Glad I did, because the food was delicious. Onion rings were a great addition to the ribs and chicken wings. Staff was super helpful as well. Low expectations, but pleasantly surprised. Will be back.

Please train your cashier to call out orders when they are ready. She goes to the kitchen, collects the order and brings it out to the front. Leaves it on the bench. Immediately switches her attention to a person wanting to order for 10 minutes. While my food is sitting on the bench. Email said food will take 30 minutes. It took me an hour. That extra 10 minutes because of cashier incompetence is frustrating when you’re hungry. Edit: I have updated my review from 1 star based on the business response. The wait is ok. The front of house just need to be trained on calling out orders when they bring it out from the kitchen, instead of letting it sit cold on the counter and switching attention to take new orders. I really hope nobody lost their job last night…

Got a Mates Meal box (Ribs, Onion Rings, Coleslaw and Chips) with a side of Chicken Wings (Lemon and Herb) for dinner with friends. Plenty of food for 4x people, massive ribs! Lots of chips with great seasoning, onion rings and coleslaw nice to have on the side too. Wings choice of Lemon and Herb had a nice flavour, with all meat cooked well nothing dry or over done. Will return again for another box next time! Phoned ahead to order was ready in 20 minutes on a mid week night.