Chick-fil-a - Norwalk

I really like this chick felt a. according to my opinion, eating is always fresh and the staff is very friendly, especially that they do not stop being quick at work in one. oh yes and team member greg is so helpful every time I come (I also have turf food) and he always friends, helpful and ensures that I am right in front of the door. I love it.

I'm a fan of chick-fil-a. Been to many throughout the country. I would say this was probably the worse experience I've had. The location is terrible. Parking is a pain. They don't have curb side pick up and still haven't opened their restaurant inside when other have a long time ago. They gave me a soda instead of a milkshake. They didn't give me all my selected sauces. I don't want to hear ingredients shortages. Other locations have had these sauces all through the pandemic. I have to say outside food wise was on point outside of the mix up on the drink.

It's good. Fresh. They are stingy about their sauces. They have boxes of sauces in the back. So just to let you know they are NOT in a shortage anymore. They use hair nets. Which is good. Never get a fountain drink because they don't really clean it. They might clean the surface. But your drinks run through unsanitary pipes which the soda comes out of. Honestly it goes for every fast food place that has a fountain machine. They don't clean it. It's much safer for bottled drinks. How I know this you might say. Well I worked here during the pandemic.

I love Chick Fil A, however, this one is a little disorganized. It says mobile orders on the right and drive through on the left. When you go through it turns into one line, however, both of them are drive through lines, then your stuck. When I got to the representative they told me that I should have pulled into a parking spot and went inside the store for the mobile order. Why is it that no one said that?? I had to wait in the drive thru line until the people in front of me went. The staff was still really nice. My order was missing items, but I just went back in to tell them so that wasn't a big deal. When I started to eat the sandwich, it literally was falling apart. I'm not sure what kind of bread it was, but it was really poor quality and the sandwich didn't seem very fresh. It was a little disappointing. I have it the 3 stars because the chicken patty was good and the staff was nice.

Food tastes good, but they always get my order wrong. I am always missing an item I paid for, and the way to get your money back or dispute an order takes way too long that is not even worth trying. We also travel all the way from Bridgeport and We are always disappointed that our order is never fulfilled.