Dunkin' - Miami

I have been going to this Dunkin’ Donuts at least three times a week for the last six years. Today’s experience was the worst, the cashier at the drive-through was very rude she was very nasty. She told me that unfortunately she does not read peoples mind. By mistake she gave my coffee to the car in front of me, he took off then came back and returned it because he got the wrong coffee so I kindly asked her to make me a new one she took it to the back and gave me the same coffee. Her name is Yolanda employee 98926 at store number 349618. I will never go back there again. My advise is for everyone not to go to this store.

Someone in management or the owner of this particular franchise needs to look into training the staff on how to be patient,, courteous, and helpful. Hiring short tempered, and angry employees is not a good look for the company. I left and I’m willing to pay more for better service at Starbucks. You all can do better.

I asked for a hot coffee with cream and sugar. they gave me a slightly warm coffee without sugar. when I told them that the coffee was cold, they put in a microwave and added more sugar to him.

It was good. had not received any milk regularly. I choose not to be tired for health reasons. milk will give me the price. Oh, good, they also said they had no tastes for my drink.

If I couldn't do a star, I would have needed 30 minutes to get our food and the workers were so rude when we had asked where it was. At least 10 others also wait and the workers didn't even seem to care. 0/10 recommend this location.