Umberto's - Lake Grove

Pizza got here cold the cheese dosent tezt good and the garlic nuts the look a week old very hard to eat

I called ahead to ask about the vegan options and was informed there was a vegan pizza and mozzarella sticks available. When I arrived and ordered both, I was given regular mozzarella sticks instead of the vegan version. Despite my initial disappointment, I politely asked the waiter to confirm if the mozzarella sticks were indeed vegan. The waiter insisted that they were not and that they didn't even offer a vegan option. After some back and forth, another staff member intervened and promised to check with the kitchen. They eventually returned and confirmed they did have vegan mozzarella sticks and would rectify the mistake. The food was good overall, and they provided a heartfelt apology. However, I advise being cautious to avoid any potential issues. Unfortunately, the mix-up and the initial reaction from the waiter affected my enjoyment of the meal. Making mistakes with orders is one thing, but being rude and accusing customers is unacceptable. Despite my initial excitement to visit this restaurant, I am hesitant to return after this experience.

The food was delicious, with a tasty salad, flavorful bread sauce, and pizzas with a nice crunchy crust. However, the riceball was too plain for my taste, as it lacked any meat or cheese and was just plain rice.

The Sicilian Pie was absolutely amazing! The cheese was perfectly melted, the sauce had a nostalgic and well-balanced taste, and the crust was buttery smooth yet crunchy in all the right spots. It's clear that these guys have perfected the Sicilian pie.

I absolutely adore Umberto's! I order from there almost every week. The food is always fresh and delicious.