Pollo Tropical - Feedback

I just received an order, the meat did not have the onion that I ordered, the sauces that I ordered did not arrive and the avocado is disrespectful, it was stif...

Excellent food, fast service, but very little rice in the tropishop, don't save so much. Excellent food, fast service, but very little rice at the tropishhop, d...

All bad people believe that this is a food that can be sold by someone who works until 10 pm and pays 18 dollars for this. They should close the place

The food was awesome! Had the chicken with black beans and rice. Staff was friendly and helpful.

One start is too much . I was told that i can not pay with car on thd drive t and inside i can pay with card just becouse they dont want to take the chance to d...

Sick and tired of Uber not bringing the cilantro sauce. Is it Uber or your locations employees. It’s been multiple times now Service: Delivery Meal type: Dinner...

I made an order for chicken with rice and beans... the food itself wasn't bad but rather the chicken they gave me was like the rest, it was PURE BONE. Meal type...

They are constantly out of items and every time. When I eat here I always end up with stomach issues. Price per person: $10–20

Pulled up and went through the drive through and Michael took our order we forgot our glasses so he took the time to read us the menu I definitely appreciate hi...

Didn’t do this before to give it one more chance but coming to pollo tropical to find they don’t have pollo , have to wait 30 minutes that is crazy. Recurrent s...

Bad attention, long delay, dessert 4 milks (frozen)

30 minutes in the drive-through waiting for the driest piece of chicken, that is not even what I ordered. It came with the smallest amount of dry rice and and m...

Absolutely disgusting and very dissatisfied I asked first the new civiche dish got home and this is what I had .

If you like waiting then this is the place for you! I ordered online for pickup at 5:35pm and I didn't leave until 6:25 because they deleted my order from their...

Unbelievable with all money Pollo Tropical makes every day, they have a order taker that look like from a 3rd world country. No respect to the clients at all.