Starbucks - Harbor Creek

Rushed to get there before 8 arrived at 745 to find out they had already closed online hours have open until 8?

The worst experience I have had there. The workers are extremely slow. I waited about 15 minutes for a drink. When people who ordered after me started receiving theirs before me, I went to the counter to ask about my order. The barista just stood there and told me it would take another 5 minutes to make the iced coffee... I told him I was not going to wait. He did not apologize or offer to refund me.

The young staff here is amazing! They were out of a ton of stuff this morning (not a fault of their own) and i could see the stress it was causing but both of the girls working were nice, professional and did their best to please the customers, even the rude ones.Wondering where the manager was during this though.. It was unfortunate to see the 2 of them under so much pressure and having to explain to customers that it was not their fault that the online ordering system was no updated.

Just want to say the young lady working by herself today on 8/18/23 is amazing! shes stressed but even though she has a huge line shes embracing everyone with smile on her face. THANK YOU

Wow! I didn’t expect to get my order right since the previous Starbucks got my order wrong I ordered mango dragon fruit with whip cream and berries on top and cake pop and the 2 young baristas were so nice I come here every time I go to Kroger now