Popeyes Louisiana Kitchen

Extremely pissed, I sent my husband to popeyes to order a 10 pc family meal. I recieved 6 legs 2 thighs and 2 wings and a breast. I asked for specific pieces and recieved the total opposite. I asked for double mashed potatoes with extra gravy. I recieved 1 LG mashed potatoes with a half of teaspoon of gravy. I couldn't even eat the potatoes they were dry and chalky without gravy at all. He was given 2 LG cajun rices in the place of the other sides I wanted. I had a coupon and still spent 42 bucks. The cashier never gave him a receipt. The family meal was 21.99 on the coupon but I still paid over 40 dollars. Highly recommend another popeyes! I've never been to a restaurant that gives their customers the complete opposite of what they want!!

When I arrived there, the staff were tending to the drive thru orders. The cashier noticed me and said she would be with me shortly. Then the manager saw me and said as soon as she took the food out to a customer parked she would take my order. The cashier ended up taking my order. There were no other customers in the lobby besides me and they tended to me with speed and courtesy. They cooked my food fresh and they were very polite. The cashier even brought my food to the table for me. While dining in i could hear the manager taking drive thru orders. The manager was the one on the drive thru headset. She was so pleasant and professional. It is very rare these days to have someone speak to you with kindness especially when they are busy at their job. I have to say the entire experience was great.

Awesome service..fresh food..and I received my food in a timely manner. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Great fresh food when I received my order and the wait wasn't long at all. Food: 5 Service: 4 Atmosphere: 5

The first problem I had was I was told I can't place phone orders for large orders, even for the business I work for. I had to take extra time out of my day to drive over and place the order and wait. The business I'm in, time is money and I'm not at work, I'm losing money. I get there and place the order and ask for some of the sandwiches to be plain. I get to work with the order to find the plain sandwiches still have pickles on them. I don't understand how someone can mess up a plain sandwich. It's just chicken and bread. Needless to say, it's going to be a very long time before I return here to get lunch for a my team.