Papa John's Pizza - Glen Allen

The service was good, but the pizza let me disappoint. not only did I have to season it because it was so dirty, I had to do it for a minute microwave because it was cold. After I went gluten-free, I tasted many delicious wine-free pizzas. that wasn't one of them. this pizza was not worth her long waiting period. I'm gonna go back to dominos from now on.

The worst pizza I ever had, I had eaten it 3 hours ago and my favorite is still hurt.

Consistently command to blew or give the wrong people the wrong food.

I love this location everyone was so polite and professional! I visited at a very busy time and it was definitely hectic during the shift change and everyone handled it very well and kept things running very smoothly! Great Job guys!

I've been a patron of this Papa John's for years, drawn in by their consistently good service and quality. However, my latest experience has left me deeply disappointed and questioning if I'll ever return. My order took an astonishing 90 minutes to arrive, and to my dismay, it was cold and lacked the freshness I've come to associate with this establishment.Seeking a resolution, I called the store, only to be met with a lengthy 30-minute wait just to speak to someone. The manager, Marsh, who finally answered, was anything but helpful. Her demeanor was not just unprofessional; it was outright rude. Instead of understanding and rectifying the situation with a refund, she offered a mere credit, missing the point entirely that the issue was not just the delay, but the complete lapse in the quality of food and service.This experience is a stark departure from the high standards I've experienced in the past. It's disheartening to see such a decline, and it's prompted me to reconsider my loyalty to this store. I hope this review serves as a wake-up call to address these serious lapses in service and food quality.