Mr Fries Man - Fullerton

Mr. Fries Man absolutely rocks! Ivan makes some amazing food with Love. He came out to make sure we loved the food he made and we did!

Customer service was terrible. There was only one kid working. We placed our order online, which said it would be ready in 20 minutes. I took 25 minutes to get there, and when I got there, I was greeted by a kid who decided to prioritize cleaning thethree tables and 6 chairs outside witj two lysol wipes instead of helping me. When he finally came inside to provide a level ofservice, I gave him the name on my pickup order. He said he needed to know which delivery app I used because he wasn't aware ofthe name on the order. It's a slow Sunday afternoon, I was the only one in that center. So I was confused as to why he hadn'tseen the order. Anyhow, I told him the delivey app info, at which point he found my order and told me it still wasn't ready, butwould be in 5 minutes. I went to the tea place next door, once Mt order was ready he did bring it over. When I got my food home,the fries looked a soggy mess, with 0 cheese, and the meat was overcooked. Called the store to explain the story and heimmediately became defensive and interruptive. We returned the meal, at which point he realized it was a dish that even hewouldn't consume. I would have loved to tried this restaurant, but level of customer service from the moment I walked inside wasdisheartening. I'll try again, at the original one in LA, not the college campus.

Will never return, frozen fries and flavorless chilli. Not sure how this place is still in business.

Closed??? I placed an online order at 3pm, went to go pick it up, and it looks like the entire location closed up permanently. There's a ton of mail in the doorframe, so it had to be a while. I was the third online order, so they took 2 other customer's money as well!! This is super unacceptable and I already contacted Toast for a refund. Their phone line is completely dead too, no voicemail. It's usually such great food, but now I can't even order it.

BOMB AF!!!I wish it wasn't so far from me so i can come more often Went here with my boyfriend and we were hooked !