The Village - Dumfries Galloway

Very poor quality food. Chips looked and tasted like they were cooked at the start of service and repeatedly reheated. Crockery and cutlery were not properly cleaned. No local/fresh ingredients.

The coffee was served cold and lacked flavor. The macaroni cheese dish was heavy on the cheese and light on the macaroni and pasta. We felt overcharged for an extra portion of the macaroni cheese, as it did not match the amount on our tray. A staff member accidentally dropped chips and salad while serving another table, then proceeded to step over the mess on the way back, leaving it for another staff member to clean up. On a positive note, the sandwich my friend ordered was decent. However, we are still waiting for a refund for the missing macaroni in our dish.

The pleasant exterior decor are a masquerade for poor quality food. We had the breakfast menu of a bacon roll. It was served as a dry bun, rock hard butter cold bacon that you made yourself. My wife had a tuna panini off the shelf which was fine. All in All, very poor, but not much competition in the shopping centre

Visited today for lunch while shopping, very friendly staff, and my Turkey with all the trimmings was absolutely lovely, and the mince and onion pie with nice fresh chips was also a hit with my partner, we usually go to the hotel across the road , but will definitely return, highly recommend,

I recently stopped for a light lunch after shopping. The Baked potato with chili was delicious and quite generous in size. Even the children's portions of a baked potato with cheese were quite sizable. Despite the restaurant being busy, the service was very fast. The staff were friendly and pleasant.