Palmerston Cafe - Dumfries Galloway

I haven't been back to this restaurant in several years! Hmm.

Gluten-free options are available from 2pm on Wednesdays and Sundays. Fish, sausage, chips, and other items are cooked in a separate fryer.

Gluten-free options are available on Wednesday nights.

Well 1st I have visited what can I say service was not the best. Stood while so call management I assume in a white shirt! spoke to a customer for at least 15 minutes whilst I was waiting for an updateon order.went to toilet to explain water was coming through back of systerm lass was polite but then waited to yet be told was 7 inch pizza was veg with chicken,to then repeat my order and before I could say no vinegar on 1 orlf my orders it was on and also onion rings well and rest of nit best won't be back and given I've don't hospitality for long enough and also could have been a mystery shopper DISSATISFIED

Is it new owner,s or something else? But I always thought apart from fantastic food it was spotless but today it shocked us how dirty it was . I have never seen a crumb on floor behind counter before today it’s was literally l it’s of paper etc everywhere, The Batter I have always admired how after you have finished battering u clean round the container with batter in it . Never saw fingerprints or very few on glass of ice cream it was covered, signs or leaflets falling off walls or out of date . Your canopy,s need cleaning your windows cleaner should be able to do it as when I had a fish and chip restaurant in Blackpool window cleaning people kept canopy fresh . Never saw all the staff laughing at something in side room behind fryer. Maybe if they have time is to brush front of cafe and clean behind counter. Someone took out a big tub of cheese in square why I don’t know and just left next to raw fish . I,m sorry your place is looking old and tired but staff are not helping by keeping it clean .