Bowlounge - Dallas

This unfortunately was one of our worst nights in Dallas.Security guard let myself and my friend through, but then stopped my brother, who is 26 years old, because he looked younger in his ID , which makes perfect sense as he 's older than he was when he took the picture. He then began to quiz my brother on the ID, interrupting him with an extremely condescending tone and demeanor, making my brother frazzled and frustrated. When I asked to speak to the manager, the Security Guard first said there was no manager to speak to , then refused to let me speak to them, went and talked to them himself, and then would only give me the card of the bar manager without letting him speak to me. We have never been faced with this level of disrespect and outright ridiculousness in all the years we 've lived in Dallas.Please avoid this place It 's not worth the hassle to simply have a fun time bowling. Feel free to visit any of the other wonderful bowling locations in Dallas who don 't have a security guard for a bowling alley, and have a much better atmosphere overall.

Poor and careless service. Had my Jordans stolen here on 8/27/23 around 12:25 am to 12:45 am prior to closing while we were bowling. Security had no idea what happened, even though one security guard literally was standing right behind our lane “watching”. Reported it to the manager, Juano, who was completely insensitive and offered no solution—he literally walked away without a care, did not even offer any refunds for even a drink as a courtesy which shows he doesn’t care for customers or bringing back their business even when a crime was committed in the business. Work crew members were more helpful than he was so thank you to them for at least showing some type of concern! Security guard was also of no help and had the audacity to tell me that since they were closing (mind you this is while I was on the phone with 911), I had to walk to my car in my socks (it’s literally 100 degrees out in Dallas, even at night, esp on concrete that’s been baking all day)—completely disrespectful and rude. How would they feel if they were in my position? They likely would want help as well I would assume. Highly do not recommend coming here if you’re wanting reliable service if anything happens to you or your personal belongings. They need to work on their security and management, considering there were more than 5 security guards and this manager had no interest in customer care. It’s ok to honestly not know what to exactly do but at least offer some help to your customer—it’s never okay to be useless, especially in business.

This place is awesome.But what made it great for my wife and three kids was. Tim,Santos and Boom. There were over 50 people in the building and they did a great job . Thanks and we will return !!!Ryan C

Bowling was okay. My lane was froze for about 5 min after pushing the help button multiple times. You pay afterwards which was explained in the beginning. After playing I went to checkout and was charged for 2 games, not knowing that I played 2 games. The points never started over and it never stated that a new game had begun. Not being a bowling regular I wasn’t aware of when a new game begins. For 2 people bowling maybe for an hour was $42.

With a vintage vibe, this is a perfect place to meet family, friends, and coworkers for appetizers, cocktails and games like bowling, ping pong, darts, some type of shuffle board for which we created our own rules and loved it! There's even an outdoor area with other games.Super attentive staff!!My last visit was with work family; we were there almost 5 hours. As per the ole adage, Time flies when you're having fun! A must visit!