Buffalo Wild Wings - Columbia

Ordered the 10 boneless wings bundle. Receipt even confirmed it. The bag stated that a worker had checked the order. I opened it up when I got home and it was 5 bone in wings. I called up and after 20 minutes in hold the manager tells me I can get a refund within 8-9 days. It's been two weeks and NOTHING on my credit card statement. I've disputed the charge and I'm never coming back. If you enjoy wings that have been sitting under a heat lamp for 6 hours with the sauce soaked into them then this place is for you!

This has been one of the worst experiences I have had in a BWW in a long time. There was no one in the front to greet and have you seated. We waited until one worker passing by told us we can sit. The waiter took a while to come to us. After our order was taken we waited over 30 minutes for our food. We were ordering food for a family of 4 so it wasn?t a lot. She then got one of my orders incorrect completely and then when my food came out it was terrible. I ordered a chicken quesadilla and it was so overcooked and hard that I had to send it back. I refused to wait another 30 minutes so I did not order. My husband and son ordered wings and the wings were disgusting they were dry and burnt (I attached a picture). The waiter didn?t even offer us refills on our water which is unbelievable. When I received the check it was incorrect so I had to wait additional time until that was corrected. I love BWW but I will never visit this location again and I strongly suggest neither do you unless you want bad service and bad food. What a waste of money we spent tonight.

I 've ordered delivery several times. The wings generally aren 't crisp, but they are a little larger than other wing places. I usually throw them in the air fryer for a bit to get them a little crispier. My orders have always been accurate. Wings take longer to prepare than other fast foods so the turn-around time has seemed acceptable to me.

I have always had good experience with this bdubs! I always order togo and I am deeply satisfied with the food.

My dining experience can be summed up in just two words: lousy and detestable. As a fervent supporter of BWW for most of my life, I can earnestly say this was the last time I will ever go. What used to be a great sports bar to go with friends on Friday and Saturday nights has become an atrocious establishment filled with a distinct lack of worth ethic coupled with poor management. The food, as another individual pointed out, is edible. That's it. There is nothing spectacular about it. I'm unaware of what goes on in the kitchen, but the food provided at BWW is akin to frozen food I can just as easily heat up in a microwave, for a fraction of the cost. I spent $40 on wings, fries, and one drink. This is the price you would expect to pay at a nicer establishment with a myriad of choices. The service is where this particular restaurant pales in comparison to all others. Our server was just awful, and I could tell they wanted to be anywhere else. Several things were forgotten, our order was incorrect, and they attended to requests with resentment and contempt. The cleanliness is equivalent to what you'd see in a gas station bathroom. It's no wonder this place was quiet for a Saturday night. Tables were not wiped down, menus were not readily available, and my skin was crawling when I got the impression that this place has had health code violations in the past. I'm unsure of what I expected from a chain restaurant with an ostensibly strong reputation, but I will not be returning to Buffalo Wild Wings, and I urge others to do the same.