Morazan Rest Club - Charlotte

The food and prices were good at this restaurant, but the service was lacking. The servers didn't seem to care about the customers, as I had to wait about 15 minutes before I had to approach them to take my order.

The customer service at this restaurant is awful. I have been a loyal customer for years, always paying for my food and tipping well. However, when I called to place an order, they had somehow blocked my number claiming that I had canceled orders in the past, which I had never done. The food is delicious, but the staff is extremely unprofessional. I will now be ordering from Pollencampero or Campero Deliveries instead of giving my money to these rude people.

My son and I came to dinner. After about 10 minutes wait for a server. We waited for our water and non-refillable coke again and again. No ice for water or coke. Our chicken chimichanga had super dry chicken in a fried bowl with what seemed ketchup and cheese sauce. Not very delicious. I had 3 very dry little chicken enchiladas. Apparently green sauce and cheese sauce on them. Only had cheese melted on it. Very dry chicken again. No delicious sauce to help. We haven't seen our server for about 30 minutes. We finally went forward to pay our bill. He waited about 10 minutes until no one sees us. Our server zoomed past us once. Didn't even look at us. I could see that each of the Hispanic accusations smiled. I talked to you. recognized as a paying customer. So I was like a ghost and went out of the door and left. I'm not back. And we love Hispanic food. Just not from here.

Out of a 5 I give Morazan a 3.5, but I rounded it up. The restaurant was clean and the servers were nice. The service was a little slow on how long it took us to get our food. There are no refillable drink, so if your really thirsty get a glass of water as well. I got the Pollo Frito (Fried Chicken), which was good, just a little dry. The beans were my favorite part to be honest.

Very good prices for the portion sizes. Most plates are big enough for 2 people and I have never been disappointed by something I ordered here. The staff mostly speaks Spanish but for me that is not an issue. All in all it?s a very cozy local chain and this location has undergone many great cosmetic rennovations. I ordered a quesadilla mixta and an horchata