Qdoba Mexican Eats - Charles

Clean Quick. Every time I come here the vibes are awesome and so is the food. I also came in the last 20 minutes and she was still nice and the good was hot

Worst Qdoba I've been to. I ordered an adobo chicken burrito and received zero chicken. This burrito is only rice, black beans, and fajita veggies. When I came in to pick it up the staff did not even look at me, rather continued to carry on a conversation in which they were openly complaining about a customer who was sitting down in the restaurant. Please save your money and go to a different location.

It is rare that I give a single star. I am appalled at the lack of help or sheer lack of willingness to help. I just placed an order and when I got home with the two bowls, there were quite literally 6 SINGULAR pieces of meat in each bowl. When I called to ask if there could be something done about this issue the manager told me well the policy is one scoop of meat. I told her I understand that but unless your scoop is the size of a teaspoon, that was not close to a full scoop of meat. She then refused to do anything about it, saying I should have come and brought it back and maybe she would have replaced it. Why should I need to do all of that on my time when I was not the one that made the mistake. When I called back to get her name, she refused to give it to me and I said I wanted to reach out to customer service and leave a review, she said good luck with that, we are a franchise. I will NEVER be back to this location, maybe not back at all. An absolute lack of customer service does not bode well for their location. No wonder they don 't have a good rating.

Sad to give a low review of my favorite fast food place. However, this is the 3rd or 4th time I’ve been unimpressed with the service at this location. Tonight when I was waiting in line I saw a worker drop a food tin on the floor the proceed to use it to put fresh food in the tin and on the line. Next, an employee dumped the bag of queso directly in a tin and it did not seem fully cooked. As I was ordering I got the impossible meat because I am vegetarian and the employee gave a disgusted look and proceeded to use a spoon from the ground beef to scoop the impossible meat. Not sure if they were understaffed, there were four people. Will be going to the highway K location from now on.

Sad to give a low review of my favorite fast food place. However, this is the 3rd or 4th time I’ve been unimpressed with the service at this location. Tonight when I was waiting in line I saw a worker drop a food tin on the floor the proceed to use it to put fresh food in the tin and on the line. Next, an employee dumped the bag of queso directly in a tin and it did not seem fully cooked. As I was ordering I got the impossible meat because I am vegetarian and the employee gave a disgusted look and proceeded to use a spoon from the ground beef to scoop the impossible meat. Not sure if they were understaffed, there were four people. Will be going to the highway K location from now on.