Dunkin' Donuts - BLUE POINT

Ordered a cinnamon roll with my coffee only to find out when I picked up they had no more cinnamon rolls. I feel when an item runs out, it should be deleted as an option through mobile orders, but that would be too easy. I got a corn muffin instead, but paid extra money for it as it was not an equal substitute and of course they do not give you the difference. Service: Take out

Service: Take out Meal type: Other Price per person: $1–10 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: Donuts

We ordered coffee through the app at 7:40 PM and arrived at 7:45 PM. The staff refused to make us coffee because it was too close to closing time, claiming they were closing in 10 minutes. This is unacceptable customer service. They couldn't brew a fresh pot of coffee? Additionally, they did not offer a refund. I intend to speak with the manager about this issue.

I've rarely felt the need to write a negative review more than once, but I decided to give this location another try, and I should have known better. The coffee was unpleasant and watered down—I ended up tossing it before I left the store. They first handed me the wrong donut, and when I requested the correct one, it was stale and completely lacked glaze. This is by far the worst Dunkin' Donuts I've ever visited, and considering many of them are subpar, that's saying something. It really stands out for all the wrong reasons.

I walked in on Christmas Eve, expecting to enjoy a warm drink, but was disappointed to find the doors open, lights on, and staff working yet they told me they were closed. Despite my request for a cup of tea, they refused to serve me. After a long day at work, my back was hurting, and I just needed something to drink. It felt like a real letdown, as it seems they don't celebrate Christmas or care about their customers.