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Bidrage med feedbackI grew up on White Castle. I no longer live there but I made it my business to isn't with my family when I visit. Love them!
One star solely because I love sliders. I?m a life long New Yorker and pretty much visited every location in Queens but this one has to be the absolute slowest. Keep in mind I?ve been to this location (no exaggeration) at least 50 times but tonight?s drive through takes the cake thus I must write this review. I pulled into drive through and the car ahead just moved so I?m next in line. I was greeted and just as I expected from previous experience, I was told to give them a minute. Well 9 minutes passed and finally I placed my order. From that moment until I actually received my food with only one car in front of me was another 22 minutes. This sets a new record for drive through. C?mon really? 1/2 hour for 7 sliders and a large iced tea? I?m at a loss for words because my 9 year old nephew can move faster. Owner and management, you need to really sit down and come up with a solution because you?re loosing loyal customers. No matter how good the sliders are, no one is willing to put up with the ludicrously long wait time. How come McDonald?s, Burger King and Wendy?s blocks away can service their customers 10 times faster? I can only assume their staff and owner is more competent. In addition, can I get reimbursed for the fuel which was wasted while spending all that time idling??? No doubt I share the same sentiment as many other reviewers here about the snail pace service and finally given up on this location. I?ll just drive a bit farther to another location and get my food quicker.
Ordered a mess of sliders here a few days ago and thought hey tasted funny but figured it was just my imagination. Been sick to my stomach and fighting a fever for two days after eating them. Will be reporting to health department
Never thought I?d be writing a White Castle review, but this one deserves it. Probably the cleanest location I?ve ever been in, and the friendliest staff too. The food is always put together well and everything always tastes fresh. If only all fast food joints could be like this!
Exactly what White Castle should be. Service was efficient; burgers we're as expected: delicious ????