Baskin-robbins - Barrington

I've already tried this place with my friend and have been addicted since. I like the fantastic character and delicious food and drinks. keep it up.

The service post today had no personality besides. I asked for a two-faced cone and when she gave it to me, it was in a cup. I told her I wanted a cone and without expressing or apologising from any kind she said it was too soft.

I ordered a cake in person but the guy who took the order put in a wrong phone number to reach me at. When I went to pick up the cake the same guy said they couldn't prepare it because they didn't have the flavor I requested and they had tried calling the number I left with no luck. I understand that mistakes happen but that doesn't change the fact I didn't get the cake I wanted for my special occasion. A simple apology for their mistake would've been nice.

NEVER EVER EVER EVER EVER GO HERE!!!!!!!!!! EVERY ORDER I HAVE EVER PLACED HAS BEEN MESSED UP. Door dash orders are always a mess. I never get the sprinkles I pay for, the hot fudge I pay for, they think it's okay to put whatever flavor ice cream they feel like with none of the toppings you ordered on it. I paid for the toppings and never do I get them. Ordered a double scoop (vanilla pistachio) with sprinkles and hot fudge a triple scoop (vanilla, sherbet, cookies n cream) with rainbow sprinkles ended up receiving the double scoop with no toppings and pistachio and chocolate and the triple scoop had chocolate vanilla and cookies n cream. I mean how lazy can you be to not put a damn cup of ice cream together just put half of the ice cream you want and not put any toppings that you pay for. This place is absolutely disgusting. I honestly would never go to this place even if my life depended on it. This place even hangs up on me because they can't speak English even after calling 10 times in a row.. got hung up on every single time just don't listen to a word you say. The manager is the biggest moron I've ever spoke to in my entire life. I honestly have never spoke to a dumber human being EVER. This business is by far the worst I've ever experienced in my entire life even combined with every one. I can't say enough bad words about this despicable so-called business. SCREW YOU BASKIN ROBBINS.

Clean and nice people. Exactly what I would expect of chain store.