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Tilbagemelding
Bidrage med feedbackIn order to feel valued at this restaurant, it seems you have to be a frequent guest. Otherwise, your opinions may not be respected, and you might even be asked to leave if the owner's friends disapprove. Despite coming once a week for the past 8 months, I still feel like an outsider. It's best to avoid sitting next to a particular individual. While I personally enjoyed the food and have recommended the place, it seems others have not been as impressed. At the end of the day, I understand that I may not hold much importance here. Just be yourself and make your own judgments.
Just like every other descent hole in the wall local bar you'll goto. Couple pool tables. Bar was packed. People were friendly. Beer was still fairly priced. Place could absolutely use a makeover. But if it ain't broke, why fix it.
Use to be a good family oriented place, but the place has gone really down hill. Owners are not visible anymore. When Trudy and her husband were onsite showing their face here and there, everyone’s attitude was good, and customer service was great!! Service has really hit ground level. The bartenders demeanor has really changed the atmosphere and the clientele. Now they just get feens and stragglers that control the bar. It takes 15 min or so min just to get a drink or put an order in for the family. The food is burnt or raw, and hardly ever correct. To be out of liquor on Friday is absurd. They need a new lady behind the bar on Friday that can do the job adequately and spend more attention on customers than her friends that she hovers over wanting free drinks. To be told they are out of liquor with an attitude is unacceptable customer service. This is not the East side of Cleveland. Hopefully Trudy and her husband take back control of ThirdBase.
This restaurant is like a hidden gem. I asked the bartender for a specific drink and she seemed a bit surprised, asking if I knew where I was. I assured her that I was familiar with the area as I live nearby. Overall, the atmosphere felt like a neighborhood bar and the place seemed a bit run-down. I wouldn't recommend eating here as the interior looked unappealing.
I enjoyed the food, service, and prices at this charming little restaurant. I will definitely be returning in the future.