Sonora Grill Prime-Masaryk - Austin

While Sonora Prime in Polanco boasts a supposedly luxurious atmosphere and alleged top-notch cuts, my recent experience fell far short of expectations. The biggest letdown was undoubtedly the service. Here's what went wrong: Inattentive Staff: Securing the attention of our waiter was a constant battle. We waited long periods for drink refills, had to flag down someone to take our drink and dinner orders, and even then, simple requests seemed to get lost in translation. Pricey Disappointment: Sonora Prime positions itself as a premium steakhouse, and the bill certainly reflected that. However, the food itself was just average. The steaks, while not cooked to the requested temperature, lacked the exceptional flavor I would expect for the price point. Now, some might say that a nice ambiance can salvage a meal, but even that wasn't quite on point. The music was a touch too loud for comfortable conversation, and the semi-open area felt more like a noisy bar scene than a refined dining experience. Additionally, the lights kept flickering and it was quite cold. Overall, Sonora Prime Masaryk was a frustrating oversell. While there's a glimmer of potential with the high-end ingredients, the inattentive service and underwhelming food quality significantly overshadowed any positives. For the price you pay, there are definitely better steakhouses in Polanco that will make you feel like a valued customer.

The service at this restaurant is extremely slow, and you have to repeatedly request what you need, no matter how many people are dining there. However, the food is delicious.

The food at this restaurant is incredible! The service is spectacular. We enjoyed everything we ordered and finished every last bite. The prices are a bit on the higher side, but it's definitely worth it. We will definitely be back.

We had a wonderful experience at this restaurant in Mexico City. The meat was delicious, and the bean appetizer dip with fresh salsas was a great way to start the meal. The staff were also very accommodating with our three children.

Service at this locations has been trending to the negative, not sure I would return.