Lucy Restaurant And Bar At Bardessono

First class, exceptional service and hospitality! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet

I've worked in the very upscale hotel arena in San Francisco for 25 years and I was completely underwhelmed by this hotel. It was dingy. It needs a good scrubbing and lots of paint touch ups.The front door is filthy, gross, because they don't clean off the hand grease. The brass handles on the front doors really need to be cleaned and polished! It just takes tomato ketchup! Nothing toxic. There were so many things that need to be repainted. The paint has chipped off or worn off and let stay that way. So too, the dirty floor corners. A small vent screen was coming off the wall and it really needed to be cleaned. No one there has a good eye for detail/cleanliness. The garden also needs a little more tending too. It's a shame there's so much medium disrepare. I had come to check out the place to celebrate my son's upcoming milestone birthday there so I didn't go into any of the rooms. Maybe they're running on a skeleton crew because of C-19 but it's over now and hopefully they'll upgrade the upkeep. Sorry! Location: 5

Beautiful hotel and great location. Service is outstanding. The hotel is walking distance to multiple delicious restaurants and it has a car service to drop off and pick up if needed. We have thoroughly enjoyed our stay here and would book here again next time we are in the Napa region! Rooms: 5 Service: 5 Location: 5

I recently planned a corporate retreat for a few clients and we decided to have our guests stay at the Bardessono Hotel. Our guests had a fantastic time and accommodations were exactly what we hoped for. The rooms were immaculate and comfortable with lovely touches such as automatic motorized shades, fireplaces in each room, turn down service every night, and VERY comfortable beds. Beyond that, the customer service from the entire staff including front desk, valet, kitchen workers, and housekeeping was unmatched. They were incredibly attentive and anticipated our needs like seasoned professionals. I have never experienced that level of service before and it was greatly appreciated. We (and our guests) also appreciated the hotel’s commitment to sustainability and also loved the little touches, such as aluminum water bottles in every room. The location of the hotel is perfect because it's a short walk to all shops and restaurants but is cozily nestled in the middle of a beautiful neighborhood. We got up early one morning and even got to see the hot air balloons launched over the mountains for their daily tours. I highly recommend this hotel to anyone staying in the Napa area and I hope to return one day for a future event. Rooms: incredibly clean and comfortable. Sleek design with lots of nice touches. Walkability: prime location near all shops and restaurants. They also have bikes you can rent which is nice because there's several small vineyards nearby so you can walk or bike over and see the grapes Food drinks: great food and not overly expensive Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Quiet

Wooooow yes beautiful Rooms: 5 Service: 5 Location: 5