Chef Lu’s - York

Unbelievable experience. I ordered food for takeaway and when I got home, they had given me the wrong order. I called to address the issue, but the person on the phone (who I believe was the same person who served me) pretended not to understand me at first. After persisting, she finally understood my complaint. I told her they had given me the wrong food, but she refused to acknowledge the mistake. I even sent them a photo of the incorrect order, but they still denied it. It was the exact food I had specifically asked not to receive. It was strange that they were so unwilling to admit their error. As I tried to explain further, they abruptly ended the call and ignored any further communication. Overall, a frustrating and disappointing experience. I would strongly advise against dining at this restaurant.

Deep fried chicken on the bone in dried chilli All Crushed bones, and very bad service attitude from the restaurant manager. The chicken dish was almost crushed bones with very little meat, which damaged one of my friends’ teeth. But they denied to admit their negligence with an arrogant attitude when we texted them for our unsatisfactory.

Good restaurant, very quiet. Food came quickly and was of a good standard. Smaller portions than your average takeaway but excellent choice and variety with an extensive menu of things you've never tried before.

Hidden gem, cash only, but food was fantastic, staff were so nice. Not a posh restaurant, more like take out but with few tables inside. Definitely recommend, glad I booked. Friendly and comfortable. Definitely go back if in York.

I've been here a couple of times now as well as ordering for collection, and it never fails to exceed expectations! I have lived in York for quite a few years, but had never thought to pop in until it was recommended to me. I'm just so glad that I went because the food is so delicious and tasty! Me and my boyfriend ordered the Wok fried ribs, salt and pepper chicken and egg fried rice to share, which was plenty between us and even enough to take home for the next day. The ribs were absolutely amazing it was different to what I would usually pick from a Chinese, and I'm glad I branched out as the ribs just fell off the bone, and the flavours in the wok were incredible. We enjoyed the selection of food so much that we order the same every time! We have a lot to look forward to when we work our way through the menu. They have always given us complimentary peanuts and pickled carrots which are equally delicious! The restaurant is how you would expect an authentic Chinese restaurant to be so don't come here if you want a fancy restaurant. But I would 100% recommend to anyone wanting delicious Chinese food. My favourite Chinese food in York.