The Rock Wood Fired Pizza Wylie

Great service and food. There are a great variety of pizzas. Most likely something for everyone. It was kinda loud with all the other people that were there, but the was the only drawback.

Unfortunately, the hostess staff did not honor the open table reservation. They told us it would be a 30 minute wait when we arrive even a bit early for our table. A family came in right after us with an open table reservation were told the same thing. After 30 minutes we noticed people walking up to empty tables in the bar and sitting down. We were told we could not take a table in the bar. We had not been altered on our cell that our table was ready. When we went back to the hostess stand they didn't acknowledge that they had our name down for a table. We were given one of the empty tables in the bar. The bar wait staff were very efficient and friendly which helped but the food was average. We won't be going back.

Awesome server, a little problem with drinks but was told bartender was new so not a problem everything else made up for it!

The Rock Wood Fired Kitchen has the potential to be a great place, but seriously lacks on customer service, which stems from poor management.

I hate to write something bad about the food, but we had several items off the menu and it was not good. It was as if a child who didn’t know flavors was working! The queso dip, the Evil Pizza, the bruschetta was awful! Just awful! The meaty pizza could actually be devoured, but it lacked any spice at all. Maybe they market to kids without a pallet? If you’re an adult looking for a great pizza pass this place by. Service after the 20 minutes we sat without it, was off the charts excellent!