Dunkin' - Wrentham

Just got the most disgusting iced coffee I've ever seen. The oat milk is chunky and not mixing with the coffee. It's so weird. Can't even bring myself to drink it.

Didn’t add caramel to caramel lattte , after asking fir added lots of caramel to a small coffee.

The remodel likes nice. Unfortunately employees care more about looking at their phones than getting orders correct or cleaning...

Went to Dunkin donuts for a breakfast sandwich for me and my brother I got a bacon, egg, and cheese on a toasted plain bagel it was delicious my brother got a bacon, egg and cheese on a plain croissant and it was hard as a rock he was disgusted and said he would never go to Wrentham location ever

I have been going to this Dunkin for years! And today was a frustrating experience for sure! I ordered my iced latte and accidentally ordered it for the Dunkin 15 min down the street, I politely asked if they could make the drink for me as I was late for work on Black Friday. A young boy replied “no we do not own that Dunkin”. As I can understand the employees are not obligated to make my drink, there was no one was in line waiting and I had my receipt of my order as evidence. A little kindness can go a long way, and if kindness is too much, an abrupt, short, rude answer is not the way to go! Speaking from someone who works in customer service, everyone has always been so sweet at that store until this young gentleman! Not wanting to quarrel I just bought the drink again at the store and left…