Hat Creek Burger Company - Woodway

Solid fast casual burger place. great place to play the children on the jungle fitness. The outside area is functional in all weathers. PRO TIPS... 1. Be very light on the ice machine. It's coming out quickly and going on after you let the lever go. 2. The jungle fitness is funny, but dirty, so bring wipes and hand sanitation. 3. The frits are not held in warming bowls, so ask for fresh or ready for soggy lukewarm fries. 4. The staff does not keep things stored or kept, so just ask if things like soap or napkins are out. If you are a parent: Can't beat it for child entertainment. Also it is open 7 days a week that is hard to find in Waco where everything closes Sunday and Monday. My "Bef" with this place: Consistency is missing and they put extra frits on room temp tablets so they get badly fast. when it is busy, the staff does their best, but can not get up.

It was my first time to stop at a Hat Creek. It's a good place to get a quick bite before you get back on the street. The staff was friendly, and the food was not bad plus if you are kids are restless, they have a set to burn some energy.

Absolutely delicious burgers!! Very impressed by the quality and how quickly everything was prepared! I am a great fan of all her sauces that are also provided, hat sauce and fry sauce are a must try!

Very friendly service. I love you having adult combos, you can have a beer with your meal. I also love that you can have your burger on a bungalow or in salad pack or simply in a bowl. Burger was fresh and hot, well seasoned. I wasn't happy with the chopped salad.

PROS: Fresh food and fast service. Our cashier was excellent!! What more could you ask for. (Aug 25th at 6:00pm) Associates were great!! CONS: Management not so much he didn't pay any attention to whats going on around him or that we were waiting on something. After our meal we ordered some shakes for the kids and it took 30 mins to get them. Because the manager took the associate away from making the shakes to point out some fries and the stuff he wanted him to do later. Sir, put the ipad down or hush and let the associates make our shakes. SMH