Rachel's Roadside And Grill

Right Down the road from our cabin. Great and friendly service. Old Fashions are great! Fried chicken and French dip are amazing

Super fun atmosphere and bar...great servers! We both ordered burgers...it's the real deal...but one thing for feedback is to grill the hamburger buns. That was a miss but not going to stop us from coming back. Fun crew

Great local and charming bar and grill. Had amazing fried walleye. We would definitely come again. Food: 5 Service: 4 Atmosphere: 5

The service has really dropped off over the years. My family has been coming here for 20 years on our way to Green Bay. It used to be quick, easy and inexpensive. Tonight we waited for over an hour to get our food. Our waitress disappeared only to come back and say sorry I didn’t tell you about the wait. As you expand and get bigger as Rachel’s did you must expand your staff and reset expectations for what great service looks like. It’s clear ownership has not done this. You can’t do the same things over and over and expect the same results. It’s the definition of insanity. I would have deleted my review with a proper response. But wow did I not get that. I got an owner that got defensive. Saying obviously you don’t know know how to wait on people, or that you’ve only only been open for 18 years when I said 20 I have some advice. Read the book extreme ownership. Take ownership of what happened. Don’t blame the person making a review. This is so poor. I mean so poor that you as an owner would respond this way. I would HAVE deleted the review. I think it’s terrific that you opened a dive bar and had success. I work RETAIL!! I get it. I truly do. But for you to respond this way is absolutely astonishing. I cannot believe how you responded. Way to set a good example for your staff. If you would like to talk in person or on the phone please reach out to me and I would be happy to give you some advice.

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Fried Mushrooms