Jersey Mike's Subs - Winterville

Sub was fine but got unsweetened tea from the tea urn and a blob of black/brown crusty mess came out with the tea. Obviously caked up residue where the urn wasn 't properly cleaned. I told one employee what happened and he offered me another cup. After saying no another immediately offered me another cup also. I politely asked why would I want to get more tea out of the same urn ? She said that they were supposed to have cleaned that last night and came to where I was at the urn. I showed her the stuff I had floating in my cup and she proceeded to pour some in her cup to look at. She offered me a bottled tea and I sat down and ate my meal. At no time was that urn removed or replaced. Before I left I saw another customer come in and fill their cup from the same disgusting urn. Omg it was unsweet....no sugar.....how much would they have lost to toss it ...clean the urn and put fresh in it? I was sitting in the dining room and they made no effort to correct this. If this is what happens in frot of the customers...what goes on that we don 't see? Never again...not at this jersey mikes......totally repulsive.

What can I say, I love Jersey Mike 's! Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips, Turkey and Provolone

Usual sub, nothing extra. Need to have subs above expectations Service: Take out Meal type: Dinner Price per person: $30–50 Food: 3 Service: 4 Atmosphere: 3

This has to be the worst Jersey Mikes ive ever been to 20 bucks for a giant sub combo and the bread is so hard it seems like you are litterally trying to chew a well done steak. Then the manager Sam is going to tell me that they had a problem with the bread this morning and tells me that I have to bring the sub all the way back after me telling him I was already headed to grab my children and make it to an event by a certain time. Food: 1

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips Drinks, Ham and Provolone, Big Kahuna Cheese Steak, Wrap