Tracks - Winona

We were visiting from out of town and heard great things about Tracks. Pics on the reviews had our mouth watering. I tried to order delivery but they said it's only for large orders. So we got take out instead. Tried to order a ribeye, but they didn't have any. Okay. So I ordered hamburger steak, loaded potato, and side salad with ranch. Also wanted a pimento grilled cheese, but was told it was a pimento BLT. So we got that with homemade chips. The bread on the sandwich was barely toasted and cold, almost no pimento cheese on it. Lots of shredded lettuce. Not good. Homemade chips were okay. The hamburger steak seemed to be a patty they use for burgers that was covered in brown gravy, mushrooms from a jar, and red onions. The potato was okay but we didn't find the butter and sour cream until we went to throw the bags away- so that's our fault- but no one even told us they were tucked into the bottom of the bag. The salad was terrible- shredded lettuce was watery, maybe 4 diced tomatoes, COVERED in shredded cheese- sadly its the only pic I took. The homemade ranch was good. So basically a total fail. Ended up hungry, so we went to Subway across the street and CATHERINE fixed us up with an Italian BMT. Sad when I could have just started so close to my hotel, left out the drive to Tracks, and saved the $30. . . . .

The food was good, BUT we were charged more than the menu stated. We ordered 2 fried catfish poboys which were $7.95 each on the menu they handed us at the table. However, when I go to pay at the register, they tell me they are $10.95. They said I was looking at an old menu (which is the menu they handed me). Just bad business customer service.

We ate here after a baseball tournament. There were 3 tables going in the front and no one in the back. They weren't very busy, but the lady who sat us acted like they were swamped. It took about 10 minutes to get our drink order. Then 10 15 minutes for someone to take our food order. We ordered hamburger steaks (one plain and one With gravy only), a child's cheeseburger plate (plain), and a child's grilled cheese plate. Our order came out and it was wrong she tried to give us a nice thick hamburger instead of our plain hamburger steak. She took it back and came back with hamburger steaks the size of a happy meal hamburger from McDonalds and they were frozen. We didn't get our sides we ordered she told us they were out of baked potatoes.

They wouldn’t give me scrambled eggs on my burger never coming back

Unfortunately this place has really declined recently. They do not have enough servers. We waited a long time for our orders to be taken and then an eternity to receive our food. And then our orders were wrong. I sent my order back. It was brought back to me STILL wrong. Seriously, how hard is it to make a salad correctly with all of the ingredients that are listed in the description on the menu?Our server was nice and was working hard. Unfortunately, she was stretched way too thin.