A&W - Winnipeg

I asked for 2 beyond meat burgers, they told me the wait would be 4 min, I was waiting 20min before I got out of my car and had to go inside to get it. I was late for work and I got bacon on them when asked for a vegetarian.

I used the drive through before work. After ordering, they said it would be a 4 minute wait. That 4 minutes turned into 10, then 15… and at that point my partner went in to the establishment to see our order sitting on the counter, unpackaged. After 5 minutes of waiting, the worker was speaking to a delivery driver and he cut in to say we’ve been waiting 20 minutes for our beyond meat burgers. Without a word, she turned around, packaged them up and handed them to him.That’s not all though. Remember how we ordered beyond meat burgers? Well, they were in fact beyond meat… with bacon on them. We don’t eat pork, so we play it safe with vegetarian food. Imagine my anger after waiting 5x the time they told us to wait, just to bite into a “vegetarian” burger topped with a big slab of meat! Not happy.Vegetarian options: Not vegetarian at all. Who puts bacon on a vegetarian burger? They didn’t ask me if I wanted bacon, but they did ask if I wanted cheese.

I walked in at 530pm, no one was there, at 545pm I was finally acknowledged, it took me 14 minutes to get my food, whoever is managing this restaurant needs to give their head a shake AND ALL THE FOOD WAS COLSIt's dinner time, you have 2 people working, and neither of them were actually there to acknowledge a customerI asked for a frozen root beer, I paid for a frozen root beer, I was told they can't and gave me a regular root beerHe tried to give me the wrong orderAnd only helped drive through while others inside were getting fed upThis is absolutely a failure on management, go anywhere elseEdit: THE MEAT WAS REHEATED OLD MEAT, THATS A HEALTH RISK

Very bad experience. I bought a meat burger and the patty was so hard to chew it seemed like it had been there for a long period of time. Never visiting this place and also very poor service.

It seems like every time I come here, my burger is luke warm. do