Pizza Express - Wiltshire

The food at Pizza Express was delicious and served piping hot from their standard menu. However, our dining experience was marred by a distracted waitress who seemed more focused on her phone than on attending to the customers.

Located in a lovely spot across from the city square and guildhall, this small Pizza Express was a bit disappointing. It took a while to be seated as I waited for someone to acknowledge me. The lone waitress was clearly overwhelmed and lacked support, so I couldn't fault her for the slow service. Opting for takeaway, I had to wait again to place my order and struggled to get the waitress's attention, with no offer for a drink. Dealing with some intoxicated customers didn't help either. I ordered the giadinera with regular mozzarella to go. It seemed like Pizza Hut had instructed to skimp on ingredients. The only decent portion was the artichokes. The tomato sauce was scarce, and the excessive raw onion overpowered everything by smell and taste. I had to remove a lot of it sadly. The amount of mozzarella was lacking, and the base wasn't crispy. It's a shame as they used to be so good and were the true taste of Italy in the UK.

Pizza was shocking, and not worth £2 let alone 10.95. portion small and had to send back to ask for more CHEESE?!

I went to pizza express salisbury with my 3 teenage friends. we were served quickly with our drinks and starters (even tho she made a joke that we ordered a lot of dough balls despite we bought one portion each)however firstly one portion of dough balls were forgotten and once we asked extremely nicely, she gave us a funny look and said ‘oh. i’m so confused’ we ordered our food and took around 30 minutes to come. we were served our pizzas there was absolutely no cheese on it , the worst pizza i’ve ever had, and the base was burnt. after our food we were eventually in a rush and asked the lady if we could have the bill she said. ‘sorry girls you’re gonna have to wait’. this is still after we had waited 45 minutes. it is evident they hate teenagers despite how kind we were to all of them.

We got served our drinks and starters reasonably quickly. But the waitress missed one portion of dough balls that we had payed for and was then rude to us when we asked for them. When the pizzas arrived, they had hardly any cheese on and they were burnt. I went with a group of 4 friends, all teenagers and the servers were rude to us and ignored us. When we came to ask for the bill, we waited ages for the server to come and help us split it.