Tgi Fridays - Williamsburg

Location is permanently closed. No loss. It needed to be put out of its misery! And ours...

The server, Jayden, was the most kind and patient person we've ever come across while eating out. We came in final hr from travel and my girlfriend and I were indecisive about what to order. Jayden was extremely patient with our order, kind and knowledgeable about questions we had and made sure to keep us up to date on the progress of the kitchen. His hospitality was exceptional at closing hours. We feel very lucky to have crossed paths with him during our visit out of town. We appreciated his manager Chris being so friendly and very kind to seat us upon our arrival. We recommend this restaurant during your travels. Wonderful service!!!

Came in on a Sunday night, food was clearly old and had been sitting for awhile.Mashed potatoes were overcooked, ribs were burnt and dry. Cheesesteak egg rolls had zero flavor and more eggroll than filing. Very dissatisfied. Left more food than we ate.

This evening my family decided to order a family meal for takeout. We spent 100$ on the chicken and shrimp combo. What we got was trash. The chicken strips were little shrivels of chicken. The salad was only half full. The fries and shrimp were also half full. Inflation sucks. considering when we ordered this during the pandemic we spent half the price and got double the food. This is pitiful. Also news to servers you are not entitled to a tip. You earn tips. When a customer walks in to pick up their order and you instantly complain that's called trash customer service. You are in the service business not the how can customers hand you money business for not doing a job. Grow up!

What an awful experience. Nearly empty restaurant but we're surrounded by tables covered in dirty plates and glasses no one bussing tables. Waitress brought the wrong appetizer and didn't even say hey sorry about that. Food was over seasoned. Really sorry we decided to stop here. Would have left if we hadn't been starving.