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Bidrage med feedbackThought we'd give the Stonecross another try, not been for over two years. Not sure if the older lady was the manager or senior, but she was unwelcoming and miserable. Had to get up and ask for condiments as we weren't asked when meals arrived, food was average, nothing special. When plates were taken away, we weren't asked if we wanted any more drinks or desserts. Again, had to go to bar, no staff at front but were heard gossiping behind the back. When I requested some more drinks etc, was given a blank look and curt response. My friend was thinking the same as me. Nothing has changed here. Won't be coming back.No wonder there was hardly anyone in.
Staying at the Premier Inn next door and came twice for breakfast. Very impressed. A buffet continental choice and your order is taken for the cooked breakfast. Fast friendly service, food cooked to perfection and the restaurant was lovely and clean. I thoroughly enjoyed my visits.
What a place. Just left after breakfast having had a verbal altercation with another guest, stood over the 'continental ' breakfast selection picking items up with his bare hands, putting them back in place, scratching his back, arm and nose, then selecting more items with his hands only to replace them, all why a senior member of staff stood next to him talking with him. Disgusting! Some serious staff training needed let alone a reminder that food should not be handled and returned.
Emily was so patient and catered to our every need. She was so polite and made sure we were okay with drinks and if we enjoyed our food. Thanks for making our experience a good one I felt sad as I didn't have much change and she wasn't allowed to add a tip onto our bill via card so therefore I wanted everyone to know what a great server Emily was. Well done we will definitely visit again.
Warm welcome, our waitress was Lucy, she took our orders immediately and brought the drinks within a minute. The meals were fine, Pie Wednesday did the job for my wife, my son enjoyed his large fish and chips and I tried a tasty cheese and bacon burger. Topped up with a good pint of Guinness it was a lovely experience with the delightful Lucy attentive and friendly ,