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Bidrage med feedbackThe venue is beautiful, but the food and service were lacking. We visited for a birthday celebration, but it seemed like the staff had no knowledge of this. Despite us having paid a deposit, they tried to charge us again. This place is more of a noisy pub serving simple food rather than a restaurant. If you are looking for a relaxed meal, this is not the place as we were seated in front of a rowdy group of 20 people who were loud and disruptive. We brought a cake, but it was not brought out to us and no one checked on us during our meal.
I have been to this bottomless brunch three times now and the service has never disappointed, no matter the time of year. The service here is truly exceptional - your glass is always full and the food is plentiful and delicious. This is definitely the best spot for brunch. We arrived at 2:30 and took advantage of the 2 for 1 cocktail special. We didn't feel rushed to leave at all. The service here is absolutely outstanding.
I went to Breakfast with Santa. We waited for over an hour and 15 minutes for our food. There seemed to be an issue with the chef. The Santa was the least impressive Santa I have ever seen. His beard didn't cover his face, and my child noticed he was wearing sneakers. After he finished, he walked through the restaurant carrying his outfit. He seemed too young and thin to be a convincing Santa Claus. Very disappointing experience.
The costumer service was absolutely brilliant, very polite, patient and professional. I think their names were Nathan and Bailey. So so polite always willing to help and was very hard working and couldn’t do enough for us. Dealt with every situation effectively and efficiently but still remained to keep a smile on their faces.
Went to fifteens tonight and had an amazing time. We were really looked after the manager couldn’t go enough for us. Bar staff were so quick and attentive. Will definitely back, great place to spend a weekend