The Black Horse - Whitley Bay

Despite the substantial investment from craft union stone gate : the bar staff need to PUT THEIR PHONES AWAY and serve the customers stood waiting at the bar. 20th March Evening. Manager weak as water and young lad behind the bar needs to look like he’s at work not plugged into his phone. Sat on his backside on the back bar!!! You’re here to serve for the benefit of your customers not to do what’s best and easiest for you. Won’t be back to yet another generic managed house with poor disengaged poorly trained management and staff. I wonder if the people above you realise what waste of money they’re investment has been.

Very nice ambience. The two Girls serving where very welcoming, helpful and friendly. Definitely an asset to the owners. We ordered their Sunday Lunches and can say that it was first class, top notch in presentation, quality and superb value for money.I can highly recommend it for a visit, we will certainly be back. I would have given 5/5 if they had some Real Ales on but I believe they had sold out. Not to worry, hopefully better luck, next time.

Three of us just had lunch here. all would highly recommend. so much better than what they would expect from pub food. freshly cooked, high quality ingredients. delicious. husband said it was the best burger he ever had.

The Black horse has been taken over by new management since I was last in and it seems to be for the better. We called in for some lunch with friends although the menu was small what we had was of good quality and cooked well and at a reasonable price. They have a small range of cask ales on offer. the staff are friendly and helpful

Was in the black horse 15.1.19. Had cooked food. I had their chips and Yorkshire pudding wrap. Tender beef chunky chips with gravy. My other have had the Cumberland sausage in Yorkshire pudding mash potatoe gravy and peas. For dessert I had choc cake with cream. Will be eating there again. Great service lovely staff lovely atmosphere . Highly recommend it.