Mcdonalds - Whitby

Regular overpriced fast food. Nothing special. If you are going as a family make sure you bring extra money.

I usually stop in here for a coffee and the odd meal. Never had a problem, some days it's busy and I will happily wait as clearly there are other customers waiting before me.

I went fo rthe grand Big mac. It was excellant! It was noce to see a special work out Exactly what i was looking for. It was hot. It was stacked on top of each other like it should be. Will they come back? hope so

I ordered a small coffee, but they gave me a medium and refused to exchange it at the window for the small size I asked for. I couldn't hold a medium and would have had leftover coffee that could spill in the car. This is not what I ordered. I also asked for a Big Mac with no bun, and whole leaf lettuce instead. However, they did not include the whole leaf lettuce, making it impossible to eat the burger as intended. If they are going to offer this option for those who can't eat wheat, they should train their staff to make it correctly. Additionally, they did not provide a receipt with my order. When I called the store management, they expected me, a drive-thru customer, to come inside the store to sort out the issue instead of bringing the correct order to my car. This lack of customer service is unacceptable. Even though the manager offered to mail me coupons, I never received them after following up. This location rushes orders and frequently makes mistakes. I would not recommend using their drive-thru if you are pressed for time, as you may not receive the quick and hassle-free meal you expect.

I recently decided to give mobile ordering a try at McDonald's, but unfortunately had a disappointing experience. The first time, they forgot to include the happy meal in my order, so I had to go back. The second time, the Coke I ordered had no taste, as if the syrup was empty and I was only getting carbonated water. Additionally, my Scotch Bonnet McChicken sandwich was missing the lettuce. Despite this location being in our neighborhood, we won't be returning in the future.