Tropical Smoothie Cafe - West Hempstead

I command this place very often and have not even regretted my choice. the smoothies are delicious and fresh as well as eating. the smoothies are quite perfected. the personal is also very nice. prices can be at the top end, but taste and quality make it. if they are looking for a place to buy a delicious smoothie without a doubt from tropical smoothie cafe!

Ordered a three cheese quesadilla for takeout and when I got home and opened up the box it's literally a kids meal portion. I paid $16 for garbage. The quesadilla is smaller than the width of a napkin... The smoothies are good but don't waste your money on buying the food unless you want to eat like a baby. See pictures

Worked there since October, constantly got harassed by the managers there for the color of my skin. Yes the owners and managers of this location are racist. After telling the owners there one of the assistant managers told me “you’re just here cuz you’re white it’s for racial intergration, that’s what your job is” she did absolutely nothing. If you want to be treated like a human DO NOT come to this location

Ordered a three cheese quesadilla for takeout and when I got home and opened up the box it's literally a kids meal portion. I paid $16 for garbage. The quesadilla is smaller than the width of a napkin... The smoothies are good but don't waste your money on buying the food unless you want to eat like a baby. See pictures

The manager is very sweet and tried to replace the smoothie if it is bad. but if you look through the reviews they frequently have bad smoothies. After having one bad smoothie today (the third time this has happened) I was offered a replacement that was just as bad. And then I was refused my refund.Luckily it was only $5 because of happy hour. But it’s still upsetting that’s this keeps happening and I to have to throw away money because the smoothie I received was inedible. And it’s also upsetting to be told I should’ve added sugar and other things to a smoothie that should be naturally sweet. As if it’s my fault it doesn’t taste good. They don’t want to admit it but the fruit is bad. But they make it seem as if you did something wrong, like you don’t know what you’re ordering. After purchasing from these locations for more than 2 years Im pretty sure I know what I’m ordering. I get these smoothies frequently, not just from this location. Whatever I order, I know what it to expect. And this location does not provide good smoothies sadly.Maybe I will have to try Merrick or Garden city. But If a customer is telling you something is bad (even if other customers didn’t come back and complain YET, granted you’ve only been open for 2 hours) you should listen and just provide the refund. Instead I’m being told oh well. I can put it in the garbage on my way out. Two bad smoothies does not make up for anything.I will say the only thing good about the place is the manager who I see is trying her best and only two very nice employees. But there’s one employee that’s likes to go back and forth with you as if you’re in the wrong. After the overall experience I don’t think I can keep giving this location my money or another chance. Such a shame.