Pilot Travel Center - West Columbia

We stopped for gas at the Pilot Center while traveling on I-26. We got coffee from the Pilot side which was very good. Hate weak coffee. They also offered many snack foods including prepackaged cakes, boiled peanuts, cold drinks and more. There was a DairyQueen and Cinnabon section as well as a Wendy?s. We ordered a Dave?s Double Burger and a Cheese and Bacon topped Baked Potato.Both were delicious. If you are in need of any of these things while traveling, it?s worth the stop.

Tyler, the manager is very rude and refused to refund or exchange outdated product $95 !!! , refused to provide his last name and was completely apathetic to the situation, leaning toward belligerent. There is a QT now, just down the street on the otherside of I-26. Travelers, I highly suggest you go there.

This Pilot is huge! Despite its size, the place was clean and of course had plenty to choose from. There's even a Dairy Queen, Wendy's, and Cinnabon inside. The Cinnabon is located as soon as you walk inside Pilots main entrance. It is fairly small soyou gotta get there early to get the good stuff. With Wendy's and Dairy Queen being in close proximity to each other, theretends to be a lot of chaos and messiness in that area during peak hours. So watch your step. Cinnabon is closed on Sundays. Sowe missed out there and just grabbed a bite to eat at Wendy's. Wendy's service was fast and the food was prepared toperfection. TRY THE HOT HONEY chicken it's suberb!

As far as pilots go it 's sub par. Employees are nice and helpful but store looks run down and in need of a good scrubbing. Coffee area was out of almost all the creamers, only 1 Coffee pot with coffee left in it while the others sat empty. Restroomswere ok, but could use a good cleaning instead of the standard push the dirt around with a mop routine. Biggest problem hereis parking, they let non backing no skilled or lazy steering wheel holders park in fire lanes and along drive blocking ormaking it almost impossible to back around them into actual parking spots.(plenty of open spots to back in at the time,steering wheel holders just to lazy to back into them) giving the respectful and skilled drivers a bad name.

I?m usually able to get in get out. Place is clean. Most of the time the employees are courteous. I had a chance to see the showers today as the womens room was closed for cleaning. I?d never seen truck stop showers but in case anyone is coming throughthis area- i was pleased to see this in good condition clean. I?m sure not all are like this. I didn?t test the shower but thesink worked the water seemed to remain a good temp. Thank you to all our truckers out there! I hope this helps you or avan-lifer out there!