Dairy Queen Grill Chill - Welland

I was with this milk queen twice, and every time I try to order some ice, I can never get what I try to order. I tried to order a chocolate-dipped ice cone twice. the first time the chocolate bath was too melty and the second time they had not even chocolate ice cream. which milk queen has no chocolate ice cream? the milk queen in st catharines on hard road is much better?

Absolutely no reason to go to this place when there are better options. The prices are inflated, the service is horrendous and the quality has vanished.Drive 6 more minutes and go to Cool Licks on King Street where they care about their products and customers.

Horrible customer service . Was only people in line and the lady at cash was ignoring us. She never greeted us but said it will be a few mins after it had already been 5 minutes , several more minutes passed and she goes “it’s going to be awhile longer “ in a laughing manner , she seemed to prioritize sorting coupons instead of taking a customers order . I decided to walk out if I want ice cream in Welland I’ll go to Cool Licks .

Went in on a sunday afternoon and waited for 5 minutes to be given service while multiple workers did other non food making tasks in front of me, i was not acknowledged once. Once a worker finally asked me what i wanted and i asked for a slushy i was then told their slushy machine wasn’t working. Then asked for a reese’s and cookie dough blizzard and was then told they didn’t have either of those ingredients. Proceeded to walk out not saying a word. What kind of ice cream establishment runs out of these ingredients and has a broken slushy machine? Never returning to this location.

These guys are complete scammers…they’ve raised their prices literally four times within the past month and they try to say it’s coming from Dairy Queen head office…well I emailed them and they said that isn’t true and that it’s independently owned and they set their own prices. Completely ridiculous to lie like that, and not sure why you think it’s okay to raise your prices so insanely frequently. Are you just that greedy and see that you keep getting away with it? What a disgusting business practice. Stop taking advantage of people!